Eniro Finland operates the business under the company name Eniro Sentraali Oy. In Finland Eniro runs a Voice business via telephone and SMSs combined with a contact-center operation. Sentraali employs approximately 300 employees. The company's offices are in Helsinki, Kajaani and Suomussalmi.
Eniro Sentraali Oy operate Voice, mobile search services and digital business-to-business services under the 0 100 100 and 118 brand. The Voice operation accounts for close to 70 percent of the total Sentraali turnover. Eniro Finland is also a contact-center company delivering multi-channel customer service solutions, help desk, web support services, sales and loyalty services, information and switchboard services. The contact-center operation accounts for some 30 percent of the revenues.
For more information, visit www.sentraali.fi
|Operating revenues, SEK M||249||284|
|Share of Eniro, %||6||7|
|Revenue development, %||-12||n.m.|
|Share of digital, excl. Voice, %||-||-|
|Number of employees, Dec. 31||316||400|