Finland

Eniro Finland operates the business under the company name Oy Eniro Finland AB (using Sentraali as marketing name). In Finland Eniro runs a Voice business via telephone and SMSs combined with a contact-center operation. The company's offices are in Helsinki and Kajaani.

Oy Eniro Finland AB operate Voice, mobile search services and digital business-to-business services under the 0 100 100 and 118 brand. The Voice operation accounts for 77 percent of the total company turnover. Oy Eniro Finland AB is also a contact-center company delivering multi-channel customer service solutions, help desk, web support services, sales and loyalty services, information and switchboard services. The contact-center operation accounts for 23 percent of the revenues.

For more information, visit www.sentraali.fi

Eniro Finland 2013 2012
Operating revenues, SEK M 207 249
Share of Eniro, % 6 6
Revenue development, % -17 -12
Number of employees, Dec. 31 175 316